Three steps to protect your finances and identity from fraud
A companion handout from the Senior Planet Lunch & Learn with Christina Riechers
A credit freeze is the single most effective thing you can do to prevent identity theft. It locks your credit file at each bureau so that no one — including you — can open new credit accounts (credit cards, loans, store cards) until you temporarily lift the freeze. This is free, it doesn't affect your credit score, and your existing accounts keep working normally. You need to freeze at all three bureaus, because a lender might check any one of them.
Freeze credit at Equifax
equifax.com/personal/credit-report-services/credit-freeze/
Create an account, then look for "Place a Security Freeze" or "Add a Freeze."
Username / Password:
Freeze credit at Experian
experian.com/freeze/center.html
Click "Add a Security Freeze" and follow the steps to create an account and verify your identity.
Username / Password:
Freeze credit at TransUnion
transunion.com/credit-freeze
Click "Add a Freeze." If the online questions are hard, you can call 1-888-909-8872 to freeze by phone.
Username / Password:
A trusted contact is like an emergency contact for your financial accounts. If your bank or brokerage notices something concerning — like a large unexpected withdrawal or signs that someone may be taking advantage of you — they can reach out to this person to help protect you. Your trusted contact cannot access your money, see your accounts, or make any transactions. They can only be contacted by your institution, and only if something seems wrong. Good choices: an adult child, a sibling, a close friend, or your attorney.
Add a trusted contact to at least one financial account
Call your bank or brokerage and say: "I'd like to add a trusted contact to my account." You can also look in your account settings online — search for "Trusted Contact" or "Beneficiary & Contact." Start with your largest or most important account.
Account / institution:
Trusted contact name & phone:
Your phone and computer are how you access your bank accounts, email, and personal information. Keeping them up to date and blocking scam calls are two simple ways to close the door on the most common digital threats. Software updates fix security holes that hackers exploit, and spam filtering blocks the scam calls and texts that are the #1 way fraudsters target older adults.
Turn on automatic software updates
iPhone/iPad: Settings → General → Software Update → Automatic Updates → turn everything On
Mac: System Settings → General → Software Update → click (i) next to Automatic Updates → turn On
Windows: Settings → Windows Update → make sure automatic updates are on
Turn on spam call and text filtering
iPhone: Settings → Phone → Silence Unknown Callers → On. Also: Settings → Messages → Filter Unknown Senders → On
Android: Phone app → menu (three dots) → Settings → Caller ID & spam → turn on Filter spam calls
Your carrier: Call AT&T, Verizon, or T-Mobile and ask them to turn on free spam filtering for your line